Great service, smart pieces and smart people with great ideas!! I LOVE working with Encore!!
1st July, 2020igh quality rentals! [Butiq name hidden] offers an exceptional quality and variety of products. As a professional event planner, nothing gets me more excited than a high quality linen or a fresh bistro chair. Working with Encore on my wedding was easy and they really helped our vision come to life. We wanted an Italian inspired wedding and Encore’s offerings helped transport our guests minds to a Tuscan villa even though were at Viansa Winery. One of the highlights of my wedding experience was having my Dad
10th June, 2020[Butiq name hidden] provided friendly, efficient, and professional assistance that improved our wedding planning experience! They have an extensive and varied inventory to fit different styles and budgets, and they gave wonderful suggestions. We worked with Renée who provided excellent customer service and helped arrange all wedding logistics. I strongly recommend them for their quality services and products!
14th May, 2020[Butiq name hidden] provided friendly, efficient, and professional assistance that improved our wedding planning experience! They have an extensive and varied inventory to fit different styles and budgets, and they gave wonderful suggestions. We worked with Renée who provided excellent customer service and helped arrange all wedding logistics. I strongly recommend them for their quality services and products!
13th May, 2020Laura and Cindy are seriously AMAZING! Got to our appointment early and was still helped without hesitation. The best customer service ever.
19th April, 2020Love the new place, always top quality products, just like us.
19th April, 2020Great people We had to cancel our wedding, but I can’t recommend a place more without actually using them! They were easy to communicate with and were gracious when we were in distress after having to cancel because of Covid! They refunded us completely and I’m sure will work with them again in the future
19th April, 2020They were able to rent me 3 table clothes for my daughters 16 birthday the day before. Pickup was super easy. Drop off was great. The invoice was emailed. Next party I'll just get all my supplies from them.
17th April, 2020Love the new place, always top quality products, just like us.
19th March, 202010/10. Would absolutely use this company again, without hesitation, and would recommend to anyone in needs of party rental supplies, large or small...any size event. Rented chairs for Thanksgiving, seamless pickup and drop off. Guys on hand to help load and unload from my car. Paperwork ready to go, no hassle, waiting around. Professional and organized company, superb customer service.
1st December, 2019Gorgeous rentals, accommodating! We had a lovely in-person meeting at their (now moved to Windsor) show room in Healdsburg and were able to hand select everything we wanted. We received a final quote later that same day and then they worked directly with our wedding coordinator to finalize everything for the wedding. This is of particular note because our wedding was relocated three days prior due to the Kincade Fire. Everything was seamless and we're grateful for how accommodating they were! (
1st November, 2019Easy to work with and great options! [Butiq name hidden] was fantastic and super easy to work with. We worked with them through Milestone, but when we had to change our venue at the last minute due to the Kincade fire, they got us everything we needed and made a stressful experience as easy as possible. They have a great range of options and styles too. Thank you!
25th October, 2019We used [Butiq name hidden] for our wedding rentals in September and they were great! All the staff were very helpful during the planning process and delivery and pick up were seamless. Thanks for helping make our wedding space so magical!
15th October, 2019It's taken me several months to write this review but better late than never. I had gotten rental items from this location for my wedding and due to the holiday season I had to pick them up before hand - which is perfectly reasonable. Now, I'm sure that those of us who have gotten married can empathize that sometimes things get missed the week of your wedding. So for me, I forgot that I had to go and pick these things up from them and they did me the courtesy of calling me 45 mins before closing
12th September, 2019Terrific Quality & Service [Butiq name hidden] provided friendly, efficient, and professional assistance that improved our wedding planning experience! They have an extensive and varied inventory to fit different styles and budgets, and they gave wonderful suggestions. We worked with Renée who provided excellent customer service and helped arrange all wedding logistics. I strongly recommend them for their quality services and products!
7th September, 2019An easy decision! Working with Encore, at the recommendation of our coordinator, was one of the best decisions we made. All of the rental items we'd selected from chairs to the bar setup to lounge furniture suited our venue extremely well and made the space all the more approachable. The entire team made the process of selecting everything from furniture to table settings a total treat and we loved our final selections -- the venue looked amazing!
1st September, 2019One stop shopping The sales team at [Butiq name hidden] worked closely with our event coordinator and myself in selecting the correct tables, chairs, linens, dining accessories and furniture that best fit our style and design. They were constantly updating us on inventory control. Very easy to work with set up and tear down. Pricing was comparable to other local rental vendors, with a large selection to choose from in each category.
3rd August, 2019Great selection of items to choose from that truly made my wedding great! Thank you so much for everything. Would highly recommend to any bride looking to add that special something to their wedding day. I researched all other rentals in the area and comparable/if not better than anywhere else for what you get
31st July, 2019Reliable and on time We use them for chair rentals for our backyard wedding ceremony. They dropped off the chairs early and picked them up no problem
15th June, 2019Great Experience - Great Options [Butiq name hidden] was such a pleasure to work with and they made it incredibly easy although I was unable to come to a showroom! The pieces we rented truly helped my design come together and we received so many compliments from our guests! I had looked at several other rental companies in the area, but Encore was priced the most fair and had the best options. The communication was wonderful - very responsive and clear! I would absolutely recommend Encore!
14th March, 2019I can not say enough about [Butiq name hidden]. I have rented from other companies, but these guys take the cake! They have a gorgeous selection to choose from and the customer service is worth more than 5 stars. I came down with the flu a week before Christmas and was unable to make it in to the showroom to finalize any design or reservation. Renee was an angel. She sent me 4 photos of variations of the settings I had expressed in an email. Secondly, I discovered there was a mix up on my plate
27th December, 2018[Butiq name hidden] was great to work with and their rental items are beautiful - very much on-trend and current. It was easy to pick out my rentals and coordinate the drop off/pick up details. Everything went as planned and we were very happy! Highly recommend!
7th October, 2018[Butiq name hidden] were incredibly quick throughout the whole process of the wedding. Whenever we needed something, Renee was really prompt and responded to us in a timely manner. We didn't have any trouble with the communication and were please with the quality of our rentals. At times, I felt bad because I was constantly updating my order but Renee was very patient with us and was always really outgoing and helpful when needed (which for a while felt like a lot). The staff is professional and I a
24th September, 2018We used [Butiq name hidden] and were super happy. I loved the variety of options -and Sam was super responsive and helpful!
8th October, 2017I've worked with [Butiq name hidden] professionally for many years renting items for winery events, so there was no doubt I was turning to them when I got engaged and began to plan my wedding. The team is a breeze to work with, never making you feel like Bridezilla when you change your mind over and over, and they have a wide-ranging selection of rental items to make the look and feel of your special day just what you desire.
30th September, 2017